In addition, by default, all E-mail accounts include SpamAssassin at no additional charge which is turned on by default. You can also adjust sensitivity and add to your whitelist & blacklist through cPanel or by contacting support for assistance.
To help insure that E-mail that you want to receive is received we suggest the use of what is called a white list. E-mail sent from anyone on your whitelist bypasses SpamAssassin and is delivered. The opposite is also true. If you want to refuse delivery from someone you can add them to your blacklist. E-mail sent from someone on your blacklist is deleted before you download it.
E-mail that is believed to be spam is moved to your Spam Folder which is accessed by selecting the Folder option in the Mail Control Panel. We strongly suggest that you view the contents of that folder on a frequent basis and delete unwanted email.
SpamAssassin is a powerful tool that uses its rule base and a wide range of tests on mail headers and body text to identify spam.
SpamAssassin applies a number of tests to an incoming message, and each test returns a score. If enough tests return a combined score that is high enough SpamAssassin can tag the message as being spam and move it to your Spam Folder.