Assistance is provided for free on issues related to your account with highspeedhostingsolutions.com, connecting to your account, website availability, e-mail configuration, e-mail service, fighting spam and webserver hardware and software. Assistance with the configuration of software that we provide is also included for free.

Extended Technical Support is available at $29.95 per incident for issues not related to the those specified above.

As example complex website design issues are not within the realm of normal support inquiries. Questions about software that you purchase my fall into this category as well or should be directed to the company you purchased the software from. No charge will be incurred without your prior authorization.